Skills & Competencies for Top Total Quality Executive

Top Total Quality Executive job profile

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JOB SUMMARY for Top Total Quality Executive

Oversees all aspects of an organization's total quality function.

JOB RESPONSIBILITIES for Top Total Quality Executive

Develops and directs quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services. Develops budgets and sets strategy for investments in technology and assets. Directs cross functional teams and vendors in implementation of quality programs. Incorporates methodologies such as Six Sigma, Lean, or Kaizen in the design and implementation of total quality initiatives.

Top Total Quality Executive SALARY RANGE

BASE 50%
$268,846
TOTAL 50%
$343,145
Job Level
M06
Job Code
EX05000057
Education/Degree
Bachelor's Degree
Reports To
Chief Executive Officer (CEO) or Chief Operating Officer (COO)

Top Total Quality Executive Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Top Total Quality Executive skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Top Total Quality Executive

1 Job Family Competencies – Change Management
Proficiency Level -4
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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2 Job Family Competencies – KaiZen
Proficiency Level -3
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Documents planning processes, schedules, and Kaizen activities on the production floor.
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Level 2 Behaviors
(Light Experience)
Gathers issues and problems to get buy-in for organizational change with the help of the employees.
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Level 3 Behaviors
(Moderate Experience)
Maintains and updates the documentation of Kaizen projects to track and report significant results.
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Level 4 Behaviors
(Extensive Experience)
Facilitates opportunities for Kaizen activities/events to ensure timely response to customer issues.
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Level 5 Behaviors
(Mastery)
Builds Kaizen funnel and sustainment metrics to improve core transactional processes across the business.
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3 Top Total Quality Executive - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Top Total Quality Executive
Proficiency Level - 4
5 Competency for - Top Total Quality Executive
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Top Total Quality Executive

1 Core Competencies – Knowledge of Organization
Proficiency Level -4
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Fosters a desired culture to drive our organization's mission and values throughout our workforce.
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2 Core Competencies – Business Process Improvement
Proficiency Level -4
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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3 Top Total Quality Executive - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Top Total Quality Executive
Proficiency Level - 4
5 Competency for - Top Total Quality Executive
Proficiency Level - 5

Summary of Top Total Quality Executive skills and competencies

There are 0 hard skills for Top Total Quality Executive.
8 general skills for Top Total Quality Executive, Change Management, KaiZen, Lean Management, etc.
11 soft skills for Top Total Quality Executive, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Total Quality Executive, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.

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